Our Pledge to You, Our Customer

Crystal Caseworks, LLC respects your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers or their kids to any unrelated third parties. Any information you give us about yourself or your kids is held with the utmost care and security and will not be used in ways to which you have not consented.

Information collected on our Web site is collected and used by Crystal Caseworks, LLC and its subsidiaries and affiliates and, in limited cases, Crystal Caseworks, LLC service providers who are subject to confidentiality agreements. Crystal Caseworks, LLC will not collect any personal information about adults except when specifically and knowingly provided by them. Crystal Caseworks, LLC generally does not collect personally identifiable information about kids. If we collect any personally identifiable information about kids, we will first obtain their parents' consent. We request that our customers do not provide any information regarding any child without first obtaining their parents' consent. Examples of personally identifiable information include full name, home address, e-mail address, and phone number.

Use of Information

Information collected by Crystal Caseworks, LLC is used by us for three main purposes. First, we collect information to figure out how to improve our site by seeing which areas, features and products are most popular. Second, we collect information in order to personalize the site for our customers. For example, in the future, we may recommend products or features you may like based on what you have liked in the past. Last, we collect information to enable customers to conduct transactions on our Web site and to participate in sweepstakes, contests and other activities. If we collect any such information from a child, we will only collect enough information to enable the child to participate in the activity and no more. If we want to collect information for other purposes, we will inform you when we collect the information.


Parental Consent for Kids' Information

Crystal Caseworks, LLC will not collect personally identifiable information about kids without first obtaining their parents' consent. After giving consent, parents will also have the option to review, change or delete a child's personally identifiable information, revoke the consent and refuse to permit collection of further information.


Crystal Caseworks, LLC uses a feature of your Internet Web browser called a "cookie" to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer's hard drive. We use these cookie files to track your clicks as you go through the Crystal Caseworks, LLC web site, to keep track of items you put into your shopping cart, to tell us whether you have visited Crystal Caseworks, LLC previously, and to help us determine whether you came to Crystal Caseworks, LLC from a particular Internet link or banner advertisement.

Cookies can also be used to help save and retrieve passwords used on the Crystal Caseworks, LLC site and to save information on past purchases and other preferences. That way, you won't have to reenter information upon every new visit to the Crystal Caseworks, LLC web site. Crystal Caseworks, LLC does not and cannot use cookies to retrieve personal information about you from your computer.


At Crystal Caseworks, LLC, part of our job is to make sure your shopping experience is safe and secure. That means your credit card is safe, your personal information is safe, and your password is safe. We use the latest encryption technologies, rigorous password protections, and stringent limits on the number of people who have access to your information, all to guard against unauthorized access to the data.

Questions and Comments

If you have additional questions or comments of any kind, or if you see anything on our web site that you think is inappropriate, please let us know or e-mail us.